You are here:
  1. Home
  2. About EVPE & Crystal Clear Vape Store
  3. Terms and conditions

CRYSTAL CLEAR VAPE STORE: TERMS & CONDITIONS

Last updated on 14 June 2024

These Terms & Conditions (“Terms”) outline the rules and regulations governing your use of our website, crystalclearvapestore.co.uk, owned and operated by SG Vapours Ltd (“we,” “us,” or “our”), trading as EVPE, Crystal Clear Vapours and Crystal Clear Vape Store. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the website or use any services offered by Crystal Clear Vape Store.

Section 1 - AGE RESTRICTION

You must be of legal age to purchase vaping products in your location to use this website. The legal age for purchasing vaping products in the United Kingdom is 18 years old. It is further prohibited to use this website to purchase goods for or on behalf of persons under the legal age.

Section 2 - USE OF OUR PRODUCTS

Our products are intended for legal use only. You agree not to use our products for any illegal or unauthorized purpose. Compliance with local laws and regulations regarding vaping products is your responsibility.

Section 3 - USER CONDUCT

You agree to refrain from transmitting any harmful content, including viruses or malicious code, while using our website. Any violation of these Terms may result in termination of your access to our services.

Section 4 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted during transmission. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or services without our express written permission.

Section 5 - INFORMATION ACCURACY

We strive to provide accurate information on our website. However, we cannot guarantee that all information is entirely accurate, complete, or current. We reserve the right to modify the content on our website at any time without prior notice.

Section 6 - MODIFICATIONS TO SERVICE AND PRICES

Prices for our products are subject to change. We reserve the right to modify or discontinue the service (or any part of it) without prior notice.

Section 7 - PRODUCTS AND SERVICES

Certain products or services may be available exclusively online. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display the colours and images of our products accurately; however, we cannot guarantee the exact appearance on your computer screen. We reserve the right to limit sales of any product or service to any person, geographic region, or jurisdiction. We do not warrant that the quality of any product, service, information, or other material purchased or obtained by you will meet your expectations.

Section 8 - BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place. We may, at our sole discretion, limit or cancel quantities purchased per person or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account information, including email address and credit card details, to ensure we can complete your transactions and contact you as needed.

Section 9 - RETENTION OF TITLE

Title to all goods sold by EVPE / Crystal Clear Vape Store, SG Vapours Ltd (“Seller”) to you (“Buyer”) remains with the Seller until payment in full has been received. The Buyer grants the Seller a security interest in the goods until full payment is received.

Section 10 - THIRD-PARTY LINKS

Our website may contain links to third-party websites that are not affiliated with us. We are not responsible for the content or accuracy of any third-party materials.

Section 11 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS

You agree that we may use any comments, ideas, suggestions, or other submissions you send to us without restriction. We are not obligated to maintain any comments in confidence, compensate you for any comments, or respond to any comments. We may monitor, edit, or remove content that we determine to be unlawful, offensive, or violates any party’s intellectual property rights.

Section 11 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS

You agree that we may use any comments, ideas, suggestions, or other submissions you send to us without restriction. We are not obligated to maintain any comments in confidence, compensate you for any comments, or respond to any comments. We may monitor, edit, or remove content that we determine to be unlawful, offensive, or violates any party’s intellectual property rights.

Section 12 - PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.

Section 13 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our website that contains errors or inaccuracies. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice.

Section 14 - PROHIBITED USES

In addition to other prohibitions outlined in these Terms, you are prohibited from using our website for:
  • Unlawful purposes
  • Soliciting illegal activities
  • Violating any regulations
  • Infringing on intellectual property rights
  • Harassing, abusing, or discriminating against others
  • Submitting false information
  • Uploading malicious code
  • Collecting personal information of others
  • Spamming
  • Obscene or immoral purposes
  • Interfering with the security features of our website
We reserve the right to terminate your use of our website for violating any of these prohibited uses.

Section 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Crystal Clear Vape Store strives to provide you with the best possible experience. However, we cannot guarantee that our website or services will be:
  • Uninterrupted
  • Timely
  • Secure
  • Error-free
That the results obtained from using our website will be:
  • Accurate
  • Reliable
We may, from time to time, need to remove or suspend our website or services with or without notice. You agree that your use of our website and services is entirely at your own risk. Crystal Clear Vape Store and our affiliates, agents, contractors, interns, suppliers, service providers, or licensors cannot be held liable for any:
  • Injuries
  • Losses
  • Claims
  • Damages (including direct, indirect, incidental, punitive, special, or consequential damages)
This includes, but is not limited to:
  • Lost profits
  • Lost revenue
  • Lost savings
  • Loss of data
  • Replacement costs
These limitations apply whether the claim is based on contract, tort (including negligence), strict liability, or otherwise, and even if Crystal Clear Vape Store has been advised of the possibility of such damages. Please note: Some jurisdictions do not allow the exclusion or limitation of liability for certain damages. In such cases, our liability will be limited to the maximum extent permitted by law.

Section 16 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Crystal Clear Vape Store, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of:
  • Your breach of these Terms & Conditions
  • Documents incorporated by reference
  • Your violation of any law or the rights of a third party

Section 17 - SEVERABILITY

In the event that a court of law finds any provision of these Terms & Conditions to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law. The remaining provisions will also remain valid and enforceable.

Section 18 - TERMINATION

This agreement applies until terminated by either you or Crystal Clear Vape Store. You may terminate at any time by notifying us that you no longer wish to use our services or by simply stopping your use of the website. We may terminate this agreement at any time without notice if we believe you have violated any terms or provisions. In such an event, you will still be liable for all amounts due up to and including the date of termination. We may also, at our discretion, restrict your access to our services.

Section 19 - ENTIRE AGREEMENT

These Terms & Conditions, along with any policies or operating rules posted on our website, constitute the entire agreement between you and Crystal Clear Vape Store. They govern your use of our services and supersede any prior agreements, communications, or proposals, whether written or oral. In case of any ambiguities in the interpretation of these Terms & Conditions, they shall not be construed against the party that drafted them.

Section 19 - GOVERNING LAW

These Terms & Conditions and any separate agreements where Crystal Clear Vape Store provides you with services will be governed by and interpreted in accordance with the laws of England and Wales.

Section 21 - UPDATES TO TERMS & CONDITIONS

The most current version of our Terms & Conditions can always be found on this webpage. Crystal Clear Vape Store reserves the right to update, change, or replace any part of these Terms & Conditions at our sole discretion. We will accomplish this by posting updates and changes directly on our website. You are responsible for checking our website periodically for any changes. Your continued use of our website or services following the posting of any updated Terms & Conditions constitutes your acceptance of those changes.

Section 22 - CONTACT US

If you have any questions about these Terms & Conditions, please contact us at enquiries@crystalclearvapestore.co.uk or call us on +44 (0)1925 450 215.

You can also write to us at:

EVPE / Crystal Clear Vape Store
Unit 10 Albion Park
Glazebury
Warrington
WA3 5PG
UK.